Privacy Policy
Last updated: April 4, 2026
Entalabs ("we," "our," or "us") builds and deploys autonomous digital products that transform manual workflows into high-performance intelligence ecosystems. This Privacy Policy describes how we collect, use, and safeguard information when you use our services, visit our website, or engage with our AI-powered products.
By using our services, you agree to the practices described in this policy.
Information We Collect
Account & Business Information
When you sign up or engage with Entalabs, we may collect your name, email address, company name, job title, and billing details. This information is necessary to provision your account and deliver our services.
Usage & Operational Data
We collect data about how you interact with our products, including workflow configurations, automation logs, API usage patterns, and model performance metrics. This helps us optimize your experience and improve system reliability.
Technical Data
We automatically collect device type, browser information, IP address, and access timestamps for security monitoring and service optimization. We use industry-standard analytics to understand aggregate usage patterns.
How We Use Your Information
We use collected information to:
- Deliver, maintain, and improve our AI automation services
- Customize and optimize your product configurations
- Provide technical support and respond to inquiries
- Ensure platform security, detect fraud, and prevent abuse
- Process billing and manage your subscription
- Communicate product updates and relevant service information
We do not sell your personal data. Your business data processed through our AI engines remains yours. We do not use client data to train models for other customers without explicit consent.
Data Sharing & Disclosure
We may share information only in these limited circumstances:
- Service Providers: Trusted third parties that help us deliver our services (cloud hosting, payment processing, analytics) under strict data protection agreements.
- Legal Requirements: When required by law, regulation, or valid legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with equivalent privacy protections maintained.
- With Your Consent: For any purpose you explicitly authorize.
Your Privacy Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Delete your personal data, subject to legal retention obligations
- Export your data in a portable format
- Opt out of non-essential communications at any time
To exercise any of these rights, contact us at privacy@entalabs.com.
Security & Data Retention
We implement enterprise-grade security measures including encryption in transit (TLS 1.3) and at rest (AES-256), role-based access controls, and continuous monitoring. Our infrastructure undergoes regular security assessments.
We retain your data for as long as your account is active and for up to 2 years after cancellation for legal and operational purposes. Operational logs are retained for 90 days unless a longer period is required for security investigations.
AI & Automated Processing
Our services involve automated processing and AI-driven decision support. We are committed to transparency in how our AI systems process data. Client data processed through custom AI engines is isolated per customer and is never used to benefit other accounts. You retain full ownership of your data and any outputs generated from it.
Cookies & Tracking
Our website uses essential cookies required for site functionality. We use minimal, privacy-respecting analytics to understand how visitors interact with our site. We do not use third-party advertising trackers. You can control cookie preferences through your browser settings.
Children's Privacy
Entalabs provides business-to-business services and does not knowingly collect information from individuals under 18 years of age.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights: